State-of-the art Technology

From digital and variable data printing to high-speed reproduction systems, no one gives...
Read more

Exceptional Customer Care

At Whitmore Printing, we don't just offer routine customer service - we offer Exceptional...
Read more

Timely Turnaround

We respect the fact that your time is a limited, valuable resource, and that you want a quality...
Read more

History of Whitmore Printing

Ink runs deep through the Whitmore family veins - we've been involved in the printing industry...
Read more

General Information


Always feel free to contact Whitmore Printing with questions regarding your file submission. Call us at 717/399-3405 or e-mail us.


Click Here To Download Our CD Printing Specification PDF


Supported Applications and Versions


Here are the programs we currently support, followed by the most current version we are operating. It is strongly suggested that files be sent to us created from one of these programs. We consider each of them to be powerful graphics tools and industry-standards for the printing business.


  • Adobe Illustrator CS3 or lower - MAC & PC

  • Adobe Photoshop CS3 or lower - MAC & PC

  • Adobe InDesign CS3 or lower - MAC & PC

  • CorelDRAW! X3 or lower PC & 8.0 or lower Mac

  • Quark XPress 7 or lower- MAC & PC

File Formats Not Supported


Here are programs or file types we cannot use. Many of these applications do not offer the advanced features needed to properly process electronic art files. Note: this is a partial listing and does not include all unacceptable file types.


  • Adobe PDF Files (we do use these, but must be created with our Distiller settings)

  • Pagemaker: we will open all Pagemaker 6, 6.5 and 7 files in Adobe InDesign.

  • AnaGraph · ScanVec CASmate*

  • Claris Works · Gerber Scientific Products*

  • Microsoft PowerPoint · Microsoft Works

  • Paintshop Pro

  • Print Shop Deluxe

Microsoft Publisher can be accepted for some projects, please call to determine if your version is acceptable.


Microsoft Word can be accepted for single color projects provided there are no pictures or graphics. Under NO circumstances can Word be used for spot color projects.


Postscript Files


Due to our need to edit documents, we cannot accept postscript files (.ps/.prn) as valid electronic art; unless prepared using our guidelines.


Screen and Printer Fonts


Fonts are normally necessary to print text from a file. To print text from a document, the computer needs both the printer (outline) font and the screen (bitmapped) font. Without the screen font, the printer font cannot be utilized and the font will default. Without the printer font, the screen font can only provide a rough representation of the text.


When setting up your electronic art, please use PostScript fonts over TrueType fonts. Since our workflow involves: trapping, imposing and direct-to-plate technologies and the rips which handle these functions are PostScript devices, the use of TrueType fonts may cause unpredictable results.


We are set-up to accept Macintosh and PC/IBM-compatible fonts for all applications.


Placed Images


Applications that allow images to be placed often retain enough information to allow a preview of the image. This preview will normally give you an idea of how the image is supposed to print. However, it does not contain the proper information to print the graphic at higher resolutions. Files printed with missing graphics either omit the graphic altogether or print a "rough" representation that normally is unacceptable. Without the graphic, electronic art jobs cannot normally be printed to our workflow.


Some programs, such as Pagemaker and Freehand, allow the file to be embedded within the document, including the placed image's information inside the actual file. This may seem like the solution to sending separate image files, but we would highly suggest including the graphic file separately. When graphic files are embedded within files they become uneditable. If changes have to be made after the graphic is embedded, the graphic file will have to be modified and embedded again. With a normal link, a placed graphic can be modified, changes saved and updated, and the job will be ready for composition.


Bitmap Images and Vector Graphics


Most computer graphic files fall into one of two categories: bitmap images and vector graphics. Bitmap images are composed of pixels, or bits, in a grid, or map. When all of the different pixels are viewed as a whole, the individual pieces give the illusion of an image. Bitmap images are good at reproducing subtle shading found in continuous-tone images, such as photographs. Vector graphics are made up of objects such as circles and squares. These objects are composed of lines and curves that are defined mathematically. Vector graphics are excellent for artwork creation because of their versatility.


Spot printing cannot accept many types of bitmap images. The individual pixels that make up a bitmap image are mixtures of either CMYK or RGB. This makes multi-color jobs using bitmap images impossible to separate into spot colors. Bitmap images that we can accept are crisp black and white images. We can also accept multi-color bitmap images that are printing as a composite, or as just one ink color. In either case, we must emphasize the need to save the bitmap image at a high resolution. We print to plates at a resolution of 2400 dpi, but saving the file at 600 dpi would normally suffice. When scanning images, light shades of gray often appear where the image should be white. This is normally due to the image mode in which the image is saved. If the scanned image is a photograph or contains screens or tints, save the file as a gray scale bitmap image. Otherwise, please save the file as a black and white bitmap image. The file format we would suggest saving your bitmap image is Tagged Image File Format, or a TIFF (.tif).


We prefer Vector graphics files. Programs such as CorelDRAW!, Freehand, and Illustrator create vector- based images that are easily manipulated and editable. When an object needs to appear as a particular color, vector-based programs define that object as that color. Colors used in vector graphics are solid, without variation. This allows the file to be easily separated into its different color plates. Since vector graphics are mathematically based, resolution is never an issue. Objects are defined with coordinates and calculated mathematically, providing smooth curves when printing. We highly suggest that you set up your artwork in vector-based graphic packages.